LG washers may be renowned for their reliability and long-lasting washers, do have the OE error code issue due to their usage over time. A sigh of relief is that the OE code is easy to resolve.
What causes the OE code error?
The OE error code pops – up when the washer doesn’t drain water quickly. The washer does try to drain, but it’s the control panel that senses that it currently cannot drain properly. A faulty drain pump, a clogged or dirty filter pump, and a kinked or clogged drain hose are the usual causes of the OE error code.
The best way to fix this error code issue is to identify the cause and then try fixing it so that the washer drains properly.
Below are some steps you could follow to fix the OE error code issue.
Resetting the Washer
Technical issues are common with any appliance, and the most used to fix the issue is by resetting the machine. The OE error code is usually caused by a glitch in the control board. Hence, resetting the control board for a few minutes might resolve the issue. Disconnecting the power in order to fix the error code may work in case you do not have time to get the issue fixed. However, if the error code still pops up, it is essential to get to the root cause and resolve the error. Leaving it for a long duration may cause more issues in the future.
Issue with parts
Three common parts that you need to check when the OE code on the LG washer displays: the drain pump filter, the drain pump hose, and the drain pump.
Drain pump hose
The issue of the LG washer not draining and showing an OE error code appears to be serious, but sometimes it is just the hose being bent that is connected to the back of the washing machine.
Washing machines are often pushed against the wall too far, which causes the drain hose to kink.
Do check if the drain hose outlet is not inundated with water.
When the hose gets crimpled, it can cause disruption in the proper flow of water through the pipe.
If such a problem occurs, see if the hose is kinked and just straighten it and check for no blockages.
To test the solution, take a small portion of clothes and run the LG washer to ensure the OE code issue is resolved.
Fix the drain pump’s filter.
- Disconnect the power supply of the washer when checking the drain pump filter.
- The filter in the LG washer is at the front bottom.
- There is a cover to the filter that you need to remove.
- A small plug from the drain hose will have to be unhooked and removed.
- Grab a bucket to collect the water that is draining from inside the washer tub.
- Once the water is drained manually, twist the drain pump filter in a counter–clockwise manner to remove it.
- Running it under warm water would clean it properly.
- For deep cleaning, clean the hose with a cleaning brush for the filter.
- Once all the above steps are performed, replace the cap on the drain hose and connect the hose to the washer.
- To test, run a spin cycle.
- You need to press the power button to turn the washer on.
- Press the Spin Speed button until HIGH is seen on the screen.
- Press the Start or Pause button to start the spin cycle.
- Once you can hear a humming sound, your washer is starting to drain.
- You may call a technician to check this for you as well.
If you think you can do this on your own,
- Firstly, disconnect the power supply from the washer to be safe from electric shock.
- Locate the screws that are holding the top of the LG washer in place and remove them.
- After the screws are removed, pull the top toward the back of the washing machine and lift it upwards.
- Remove the soap drawer by pressing the release tab.
- Once the drawer is removed completely, take the two screws out that are holding the hosting for it.
- If your LG model is different, there might be another screw that is holding the control panel in place located on the right side.
Some other models usually have locking tabs across the top that you need to pull up in order to unlock.
- Once the panel is disconnected, you can set the panel on the top of the machine.
- Proceed to move to the left–hand side to the bottom of the machine to open the small door.
- Remove the end of a small drain hose for pulling out that you will find there.
- Get a small bowl and collect any water remaining in the tub that will drain.
- Inside this door, a screw is placed that you will have to remove.
- Pull and clean out the cover for the drain and set it aside.
- Remove a single screw that you can now see at the bottom, which is holding the front panel’s bottom in place.
After this, using a flat screwdriver, open the washer door. There you will find a band clamp that keeps the door below in place that you need to remove.
- From the front panel, pull the boot away and push the boot into the washer tub.
- The wiring harness needs to be removed from the bottom by pulling the door lock straight down to detach it.
- You can close the door of the washer.
Across the top, 4 screws are there that must be removed. Before the last screw is removed, support the door assembly and front panel.
- Once the screws are removed, the three tabs that keep it in place must be detached by tilting it forward and lifting it slightly.
- The door assembly and front panel should be set aside.
- At the bottom left is the drain pump motor, and the number of hoses attached to the motor depends on the model you have. It could be two or three.
In order for the clamp to be removed from each hose,
- hoses need to be twisted from the pump.
- The remaining screws that hold the drain pump in place need to be removed once the hoses are free and pushed to a side.
- If your model happens to have a metal bracket that holds the pump assembly, make sure the bolts are removed from that.
· In case of no bracket, a small locking tab underneath the center rear of the housing pump will have to be detached.
- Disconnect the wiring harness once the pump assembly is out.
- Make sure to remember the colors of the wire when they are removed from the pump.
- 3 screws would have to be removed to separate the pump motor and the pump body.
- The cover from the current motor will have to be removed.
- Inside the cover, replace the new pump motor, throw away the old motor, and reassemble the washer.
The issue of the LG washer not draining and displaying OE code on the LG washer is caused by certain factors, and some of you may be able to resolve it by following the basic steps. But for some, the issue can be serious, for which either a technician from LG can come and fix this, or you can follow the other guided steps if you are confident about solving it on your own. Do check for a faulty control board.